Refund Policy

1. Overview

At Happy Tour FZ, we understand that plans can change. This Refund Policy outlines the conditions under which you may be eligible for a refund for your travel bookings. Please read this policy carefully before making a reservation.

2. Cancellation Timeframes and Refund Eligibility

3. Non-Refundable Items

The following items are generally non-refundable:

• Flight tickets (subject to airline policies)
• Visa application fees
• Travel insurance premiums
• Special event tickets and activity passes
• Hotel bookings marked as non-refundable
• Service fees and booking charges

4. Force Majeure Cancellations

In case of cancellations due to force majeure events (natural disasters, pandemics, government restrictions, etc.), we will work with our service providers to secure the best possible outcome. This may include:

• Full or partial credit for future travel
• Rescheduling without change fees (where possible)
• Refund according to service provider policies

5. How to Request a Refund

To request a refund:

1. Email us at info@sktourstravels.com with your booking reference number
2. Include the reason for cancellation
3. Attach any supporting documentation if applicable
4. Allow 7-14 business days for processing

6. Refund Processing

Once approved, refunds will be processed to the original payment method. Credit card refunds typically take 7-14 business days to appear on your statement depending on your bank. Bank transfer refunds may take 10-15 business days. You will receive an email confirmation once the refund has been initiated.

7. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance at the time of booking. Travel insurance may cover cancellations due to medical emergencies, family bereavement, or other unforeseen circumstances that are not covered by our standard refund policy.

8. Contact Us

For refund-related inquiries, please contact our customer service team: