Booking Policy

Understanding how to book with Happy Tour FZ

How to Book

Booking your dream vacation with Happy Tour FZ is simple:

  1. Browse our destinations and packages on the website
  2. Select your preferred travel package
  3. Click “Book Now” to start the booking process
  4. Fill in your personal and travel details
  5. Review your booking summary
  6. Complete payment through our secure gateway
  7. Receive instant confirmation via email

Booking Requirements

To complete a booking, you must provide:

  • Valid passport (minimum 6 months validity)
  • Contact details (email and phone number)
  • Emergency contact information
  • Travel dates and preferred accommodations
  • Any dietary requirements or special requests
  • Valid payment method

For international travel, visa requirements vary by destination. Our team will assist you with visa information and processing where applicable.

Payment Terms

  • Full Payment: Required at the time of booking to confirm your reservation
  • Payment Methods: Credit/Debit cards (Visa, Mastercard, Amex), Bank Transfer, or Cash at our office
  • Currency: All prices are in UAE Dirhams (AED) unless otherwise specified
  • Processing Fee: A nominal processing fee may apply to card payments
  • Receipts: Official receipts are provided for all transactions

Confirmation Process

Upon successful payment:

  • Instant email confirmation with booking reference number
  • Detailed itinerary sent within 24 hours
  • Pre-travel documents provided 7 days before departure
  • Final travel vouchers issued 48 hours before travel
  • WhatsApp support group created for group tours

Booking Restrictions

  • Bookings are subject to availability and confirmation
  • Some packages have minimum age requirements
  • Certain destinations may require specific vaccinations
  • Group bookings require minimum participant numbers
  • Special dietary requirements must be requested at booking

Modification Policy

Need to make changes to your booking?

  • Date changes: Allowed up to 14 days before departure (fees may apply)
  • Name changes: Permitted with valid documentation (admin fee applies)
  • Destination changes: Treated as cancellation and new booking
  • Room upgrades: Subject to availability at time of request

No-Show Policy

If you fail to arrive for your trip without prior notice (no-show), the entire booking amount will be forfeited. We recommend contacting us immediately if you anticipate any delays or issues.

Contact for Bookings

For booking assistance or inquiries:

  • Email: info@happytourfz.com
  • Office: Sheikh Zayed Road, Dubai, UAE
  • Hours: Sunday-Thursday, 9AM-6PM GST