Booking Policy
Understanding how to book with Happy Tour FZ
How to Book
Booking your dream vacation with Happy Tour FZ is simple:
- Browse our destinations and packages on the website
- Select your preferred travel package
- Click “Book Now” to start the booking process
- Fill in your personal and travel details
- Review your booking summary
- Complete payment through our secure gateway
- Receive instant confirmation via email
Booking Requirements
To complete a booking, you must provide:
- Valid passport (minimum 6 months validity)
- Contact details (email and phone number)
- Emergency contact information
- Travel dates and preferred accommodations
- Any dietary requirements or special requests
- Valid payment method
For international travel, visa requirements vary by destination. Our team will assist you with visa information and processing where applicable.
Payment Terms
- Full Payment: Required at the time of booking to confirm your reservation
- Payment Methods: Credit/Debit cards (Visa, Mastercard, Amex), Bank Transfer, or Cash at our office
- Currency: All prices are in UAE Dirhams (AED) unless otherwise specified
- Processing Fee: A nominal processing fee may apply to card payments
- Receipts: Official receipts are provided for all transactions
Confirmation Process
Upon successful payment:
- Instant email confirmation with booking reference number
- Detailed itinerary sent within 24 hours
- Pre-travel documents provided 7 days before departure
- Final travel vouchers issued 48 hours before travel
- WhatsApp support group created for group tours
Booking Restrictions
- Bookings are subject to availability and confirmation
- Some packages have minimum age requirements
- Certain destinations may require specific vaccinations
- Group bookings require minimum participant numbers
- Special dietary requirements must be requested at booking
Modification Policy
Need to make changes to your booking?
- Date changes: Allowed up to 14 days before departure (fees may apply)
- Name changes: Permitted with valid documentation (admin fee applies)
- Destination changes: Treated as cancellation and new booking
- Room upgrades: Subject to availability at time of request
No-Show Policy
If you fail to arrive for your trip without prior notice (no-show), the entire booking amount will be forfeited. We recommend contacting us immediately if you anticipate any delays or issues.
Contact for Bookings
For booking assistance or inquiries:
- Email: info@happytourfz.com
- Office: Sheikh Zayed Road, Dubai, UAE
- Hours: Sunday-Thursday, 9AM-6PM GST